Reference

Your Rights and Our Policy Commitments

Every account on jili79 operates under a clear set of terms that govern how we collect data, process payments through GCash, Maya, and InstaPay, and handle your account — available to eligible players where local law permits.

Account Data PolicyPayment Terms — GCash, Maya, InstaPayUser Rights and AccessCookie and Tracking NoticeJurisdiction-Dependent Eligibility
jili79 Your Rights and Our Policy Commitments
ACCOUNT SECURITY STANDARDS

How We Handle Data, Cookies and Account Security

Security and transparency sit at the centre of how jili79 manages your account. From the moment you register, your information is protected and used only for the purposes stated in our terms. Here is what that looks like in practice across four key areas.

Data Handling We collect your name, contact details and payment method information solely to verify your account and process transactions via GCash, Maya or InstaPay. Nothing is sold to third parties.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.
Account Security Each login on jili79 uses an OTP sent to your registered mobile number. If you notice any unfamiliar activity, contact support immediately to freeze your account while we investigate.
Data Requests and Retention You may request a copy of the personal data we hold, or ask us to correct inaccurate records, by submitting a formal request through the Help Centre in your account dashboard.
POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If you have a question about your rights under our terms, want to request your account data, or need to report a policy concern, our support team handles legal and policy queries through the channels below. For payment disputes involving GCash, Maya, or InstaPay, have your transaction reference ready when you reach out.

Live Chat Open the chat widget from any page on jili79. Describe your policy concern clearly and our team will route it to the right department without delay.
Email Support Send a detailed message to our support email address listed in your account dashboard. Attach any screenshots or transaction references related to your legal query.
Account Help Centre Log into your jili79 account, navigate to the Help section, and submit a formal policy request. This creates a tracked ticket so nothing gets lost.

Legal and Policy Questions We Hear Most

These are the questions our account holders in the Philippines actually ask about terms, data, eligibility and their rights. If your question is not here, our live chat team can walk you through any policy detail.

Account registration is available to eligible individuals where local Philippine law permits online gaming activity. You must meet the age and eligibility requirements set by applicable local regulations before registering.

We collect your name, mobile number, and payment details to verify your identity and process transactions via GCash, Maya, or InstaPay. We do not collect more than what account operation and legal compliance require.

Yes. Log into your account, go to the Help Centre, and submit a formal data request. Our team will compile and send you a summary of the personal information we hold on file.

Gather your GCash, Maya, or InstaPay transaction reference number, then contact us via live chat or email. We will reconcile the record against our system and respond with the outcome.

Closing your account does not immediately erase all records. We retain transaction and identity data for a period required under applicable regulations, after which it is deleted from active systems.

Yes. Any material update to our terms is sent to your registered contact before it takes effect. Continued use of your account after that notice is treated as acceptance of the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.