Reference

Terms and Conditions That Govern Your jili79 Account

These terms set out what you agree to when you open and use a jili79 account — covering how your wallet works, how transactions through GCash, Maya, and InstaPay are handled, and what conduct is expected on the platform.

Account eligibility rulesGCash, Maya, InstaPay wallet termsPlatform conduct standardsWithdrawal and verification rulesJurisdiction-dependent access
jili79 Terms and Conditions That Govern Your jili79 Account
HOW WE UPHOLD RULES

How jili79 Handles Accounts Under These Terms

These terms are not just a formality — they describe how your account actually works and what we do when something goes wrong. From the moment you verify your account through an OTP sent to your registered number, to the point you request a withdrawal to your GCash or Maya wallet, each step has a corresponding rule here. We apply these terms consistently, and we explain our decisions when you ask.

Account Verification

Your account is verified via OTP on registration. Any change to your registered mobile number or e-wallet details requires re-verification before withdrawals are processed to that new detail.

Transaction Records

Every GCash, Maya, and InstaPay transaction on your account is logged. If a dispute arises, you can request a transaction record through support — we keep these for the retention period stated in our privacy policy.

Account Suspension Process

If we suspend your account for a terms breach, we notify you through your registered contact. You can contest the decision through email support, and we will review the case before a final decision is made.

Terms Update Notice

When we update these terms, we post the revised version on jili79 and may notify you via your account inbox. The date of the last update is shown at the bottom of the terms page.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about how a rule was applied to your account, our support team is the right starting point. You can reach us through live chat directly from your account dashboard, by email for written queries, or through our messaging channels for faster back-and-forth. We aim to respond to terms-related queries with enough detail to actually resolve your question — not just point you back to this page.

Team online

Live Chat

Open the chat icon from your account dashboard. This is the fastest path for terms clarification, account queries, or transaction disputes connected to GCash, Maya, or InstaPay.

Email Support

Send a written query when you need a documented response — useful for formal disputes, account-suspension questions, or requesting a copy of the terms that applied at a specific date.

Messaging Channels

We also handle terms queries through our platform messaging channels. Responses here cover payment-rule questions, eligibility checks, and account-status concerns in plain language.

Frequently Asked Questions About These Terms

These are the questions we hear most often about how the terms apply — covering account access, payment rules, and what happens when something needs to be disputed or reviewed.

These terms apply to anyone who opens a jili79 account. Access is available only where local law permits and is limited to eligible players in the Philippines.

No. Deposits must come from a payment account registered in your own name. Funding your jili79 account from a third-party GCash or Maya wallet is a breach of these terms and can lead to suspension.

We post the updated version on jili79. Continuing to use your account after an update means you accept the revised terms. Check the last-updated date at the bottom of the page for changes.

Contact support via live chat or email with your transaction reference. We pull the transaction log — covering GCash, Maya, or InstaPay entries — and respond with our findings within the review period.

In most cases we notify you first. In serious breaches — such as fraud or credential sharing — we may suspend immediately, then notify you and open a review process on request.

Send a written request to our email support channel, including the date you need. We retain version records and can provide the applicable terms for the period you specify.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.